Initial Information
Disclaimer: we are a German company located in Germany and serving only clients residing within Germany. As expats living in Germany but not speaking German are part of our client base, we also offer our services in English. This does not constitute a change of legal jurisdiction and German law still applies. The below initial information is therefore a translation of the German Erstinformation and not legally binding. The German version is the legally binding version. This translation serves as a guideline at the convenience for non-German speaking clients.
Client information for the fulfilment of the legal duty to inform according to §15 VersVermV in connection with §34d of the GewO:
FEMOFI – Felix Mosthaf Financial Consultancy
Felix Mosthaf
Raiffeisenstrasse 11a
D-76870 Kandel
Phone: 01578 292257
E-mail: felix.mosthaf@femofi.de
Internet: www.femofi.de
The company is active as:
Insurance broker according to §34d paragraph 1 GewO.
The broker does not own, directly or indirectly, more than 10% of the voting rights or capital of any insurance company. No insurance company or parent company of an insurance company has a shareholding of more than 10% in the capital or voting rights of the broker.
Registration number: § 34d para. 1 GewO: D-33PN-966JX-06
Competent supervisory authority:
Palatinate Chamber of Industry and Commerce
Ludwigsplatz 2-4
67059 Ludwigshafen on the Rhine
E-mail: service@pfalz.ihk24.de
Internet: www.ihk.de/pfalz/
Registered with the Chamber of Industry and Commerce (IHK) as an insurance broker with a licence pursuant to § 34d para. 1 of the Trade, Commerce and Industry Regulation Act (Gewerbeordnung).
Insurance registration number: D-33PN-966JX-06
The broker register is kept by:
German Chamber of Industry and Commerce (DIHK) e.V.
Breite Straße 29, 10178 Berlin
Tel: 0180 60 05 850
(landline price 0.20 €/call; mobile phone prices maximum 0.60 €/call)
Fax: 030 20 30 81 000
E-mail: vr@dihk.de
Internet: www.vermittlerregister.info
Professional regulations:
– § 34d Trade, Commerce and Industry Regulation Act (GewO)
– § 48b Insurance Supervision Act (VAG)
– §§ 59-68 of the German Insurance Contract Act (VVG)
– Ordinance on Insurance Mediation and Advice (VersVermV)
– Ordinance on the Brokerage of Financial Investments (FinVermV)
The professional regulations can be viewed and accessed via the website www.gesetze-im-internet.de operated by the Federal Ministry of Justice and juris GmbH.
Advice and remuneration:
The activity also includes counselling. Remuneration for the activity is paid as:
commission included in the insurance premiums – a so-called brokerage fee – which is paid by the respective product provider or as a
payment by the client (fee-based advice) or as a combination of both
a combination of both
This ultimately depends on the wishes and needs of the client and the insurance and pension products that are brokered.
The insurance broker is not bound to any insurance company and, as a self-employed commercial broker, acts independently in the interest of his client. The insurance broker does not hold any direct or indirect interests of more than 10% of the voting rights or capital in an insurance undertaking. An insurance undertaking does not hold any direct or indirect interests of more than 10% of the voting rights or capital of the company.
Market and information basis of the intermediary:
The insurance broker is an intermediary of net, brokerage-free and other tariffs (also gross tariffs) in the area of life/annuity insurance, as well as tariffs of occupational health and pension insurance. Net tariffs are tariffs for which, in contrast to gross tariffs, no acquisition and sales costs are included in the premium. No order is accepted by telephone or verbally. In this respect, there is no need to record telephone calls. An order will only be executed in writing after detailed consultation.
The addresses of the arbitration boards that can be called upon in the event of disputes between intermediaries or advisors and policyholders are:
Versicherungsombudsmann e.V.
P.O. Box 08 06 32, 10006 Berlin
Tel: 0800 36 96 000
Fax: 0800 36 99 000
E-mail: beschwerde@versicherungsombudsmann.de
Internet: www.versicherungsombudsmann.de
Ombudsman for private health and long-term care insurance
PO Box 06 02 22, 10052 Berlin
Tel: 0800 25 50 444
Fax: 030 20 45 89 31
E-mail: ombudsmann@pkv-ombudsmann.de
Internet: www.pkv-ombudsmann.de
Arbitration Board for Commercial Insurance, Investment and Credit Brokers
Glockengießerwall 2, 20095 Hamburg, Germany
Tel: 040 69 65 08-90
Fax: 040 69 65 08-91
E-mail: kontakt@schlichtung-finanzberatung.de
Internet: www.schlichtung-finanzberatung.de
Further addresses on conciliation bodies and possibilities for out-of-court dispute resolution can be obtained from:
Federal Financial Supervisory Authority (BAFin)
Graurheindorfer Str. 108, 53117 Bonn, Germany
Tel: 0228 41 08-0
Fax: +49 228 41 08-1550
E-mail: poststelle@bafin.de
Internet: www.bafin.de
Information on online dispute resolution
The European Commission has established a European Online Dispute Resolution platform (ODR platform) in accordance with Directive 2013/11/EU. A consumer can use this ODR platform for the out-of-court settlement of a dispute arising from online contracts with a company established in the EU. The ODR platform can be accessed at the following link:
https://ec.europa.eu/consumers/odr/