Privacy Policy

Disclaimer: we are a German company located in Germany and serving only clients residing within Germany. As expats living in Germany but not speaking German are part of our client base, we also offer our services in English. This does not constitute a change of legal jurisdiction and German law still applies. The below privacy policy is therefore a translation of the German privacy policy and not legally binding. The German version is the legally binding version. This translation serves as a guideline at the convenience for non-German speaking clients.

The person responsible in terms of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:
Felix Mosthaf
Raiffeisenstrasse 11a
D-76870 Kandel

Phone: +49 1578 2922573
Email: felix.mosthaf@femofi.de

Your data protection rights
You can exercise the following rights at any time using the contact details provided by our data protection officer:

Information about your data stored by us and its processing (Art. 15 DSGVO),
Correction of incorrect personal data (Art. 16 DSGVO),
deletion of your data stored by us (Art. 17 DSGVO),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
objection to the processing of your data by us (Art. 21 DSGVO) and
Data portability, insofar as you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).
If you have given us consent, you can revoke this at any time with effect for the future.

You can lodge a complaint with a supervisory authority at any time, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller.

A list of the supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.

Collection of general information when visiting our website
Nature and purpose of processing:
When you access our website, i.e. if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

Ensuring a smooth connection setup of the website,
ensuring the smooth use of our website,
evaluating system security and stability, and
to optimise our website.
We do not use your data to draw conclusions about you personally. Information of this kind is statistically evaluated anonymously by us, if necessary, in order to optimise our website and the technology behind it.

Legal basis and legitimate interest:
The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:
Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Third country transfer:
The collected data may be transferred to the following third countries:

United States of America

The following data protection guarantees are available:

EU Commission adequacy decision

Storage period:
The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.

In the case of storage of data in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are anonymised so that an assignment of the calling client is no longer possible.

Provision prescribed or required:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted. For this reason, an objection is excluded.

Cookies
Like many other websites, we also use so-called „cookies“. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.

You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
Opera: http://www.opera.com/de/help
Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE

Storage duration and cookies used:
If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

one month

Technically necessary cookies
Type and purpose of processing:
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

We require cookies for the following applications:

Legal basis and legitimate interest:
The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in a user-friendly design of our website.

Recipients:
Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Third country transfer:
The collected data may be transferred to the following third countries:

United States of America

The following data protection guarantees are available:

EU Commission adequacy decision

Provision prescribed or required:
The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted.

Objection
Please read the information about your right to object according to Art. 21 DSGVO below.

Technically unnecessary cookies
Furthermore, we use cookies to better tailor the offer on our website to the interests of our visitors or to generally improve it on the basis of statistical evaluations.

Please refer to the information below on the display, tracking, remarketing and web analysis technologies used to find out which providers set cookies.

Legal basis:
The legal basis for these processing operations is in each case your consent, Art. 6 para. 1 lit. a DSGVO.

Recipients:
Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Third country transfer:
Please refer to the listings of each display, tracking, remarketing and web analytics provider for information on this.

Provision prescribed or required:
Of course, you can also view our website without cookies in principle. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings (see Revocation of consent).

Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Withdrawal of consent:
You can withdraw your consent at any time via our cookie consent tool.

Profiling:
To what extent we analyse the behaviour of website visitors with pseudonymised user profiles, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Contact form
Type and purpose of processing:
The data you enter is stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the enquiry and the subsequent response to it. The provision of further data is optional.

Legal basis:
The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipients:
Recipients of the data are, if applicable, order processors.

Third country transfer:
The collected data may be transferred to the following third countries:

United States of America

The following data protection guarantees are in place:

EU Commission adequacy decision

Storage period:
Data will be deleted no later than 6 months after processing the request.

If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision mandatory or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

Use of Google Analytics
If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: „Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Withdrawal of consent:
You can stop tracking by Google Analytics on our website by clicking this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: Browser Add On to deactivate Google Analytics.

Embedded YouTube videos
We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter „YouTube“). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter „Google“). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account first.

If a YouTube video is started, the provider uses cookies that collect information about user behaviour.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider’s data protection declarations, where you will also find further information on your rights in this regard and setting options for protecting your privacy (https://policies.google.com/privacy).

Withdrawal of consent:
No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the cookie consent tool. In this case, however, you may not be able to use our website at all or only to a limited extent.

Google AdWords
Our website uses Google Conversion Tracking. The company operating the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have accessed our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers‘ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

You can find more information about data processing by Google in the Google privacy policy: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection centre.

Withdrawal of consent:
No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website at all or only to a limited extent.

Use of Google Remarketing
This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter „Google“).

The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called „cookie“ is stored in the browser of the website visitor, which makes it possible to recognise the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor may be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google’s remarketing function.

You can find more detailed information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection centre.

Revocation of consent:
No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website or only to a limited extent.

SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Information about your right to object according to Art. 21 DSGVO
Individual right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6(1)(f) DSGVO (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Recipients of an objection
Felix Mosthaf
Raiffeisenstraße 11a
D-76870 Kandel

Phone: +49 1578 2922573
Email: felix.mosthaf@femofi.de

Changes to our data protection policy
We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Questions to the data protection officer
If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organisation directly:

Felix Mosthaf
Raiffeisenstraße 11a
D-76870 Kandel

Phone: +49 1578 2922573
Email: felix.mosthaf@femofi.de